Everyone knows that it's tough to provide comprehensive telephone services - allowing patrons to talk to a person 24/7/365 is a demanding proposition. Why not let TicketFusion handle your phone orders? We offer call center services at a number of levels, from straightahead business hours with a personal touch, up to 24/7, bilingual, private label call center with branded answering. If your telephone patrons are important to you and you want to service them full-time, TicketFusion can help.
LET US FILL IN THE GAPS
Like most box office managers, you may have had trouble getting the right answers from ticketing vendors once the discussion shifts to your box office, call center and outlets. Providing real solutions for call centers and local outlets is actually viewed by some providers as a conflict of interest - it reduces the volume of sales through their Web sites and their call centers, which is the last thing they want. So, if you want real control, you're faced with the prospect of in-house ticketing and phone systems that cost a fortune up front, hit you with additional fees going forward, become obsolete, force you to be in the technology business, etc.
THE RIGHT TOOLS FOR THE JOB
TicketFusion's approach is different. Our BoxOffice application suite is a complete, one-stop toolkit for all of your box office, POS, call center and mailroom requirements, as well as day-of redemption and post-event needs. TicketFusion is completely network-delivered, which means that you get the benefits of an in-house system, without the hassles and expense. Call us today and we'll be glad to review options with you.
